Disclosure: Some posts on this blog are sponsored, meaning that I received goods, services, or monetary payment for my writing. My opinions however, are not 'purchased' and are always 100% my own. Posts contain affiliate links that I earn a commission on. This disclosure is done in accordance with the FTC 10 CFR, Part 255, Guides Concerning the Use of Endorsements and Testimonials in Advertising.

Thursday, March 7, 2013

MySurvey.com Review

Well, the babies are still sick, and I'm exhausted, but let me at least put something of value in my post for the day!

I recently joined up with MySurvey.com, a website that claims to offer rewards and points in exchange for it's members taking surveys.

Although I am typically a skeptic when it comes to this, the website was recommended to me by someone that I trust within the blogging community. So I signed up. I expected that within a few hours I would be inundated with phishing and spam emails (and probably never even see a survey offer), but I was pleasantly surprised to receive around five survey offers within my first day as a member.

Again, being the skeptic that I am about this sort of thing, I figured that the few starter surveys were just to lure me into a feeling of safety, and that the spam emails were coming at any moment.

It's been a week, and so far, no spam at all to the email address I used to sign up. I've received anywhere between 7 and 10 survey offers per day, and about half of those are ones that I am eligible to take. I already even have enough points saved up that I am 20% of the way to a gift card. Even when I'm not eligible for a survey, the site rewards me by giving me a sweepstakes entry for a chance at 10,000 points (that's good for a whole lotta gift cards!).

The website itself is clean and well laid-out, which goes a long way in putting me at ease when I'm working with a new site. I don't ever see ads or pop-ups, and the survey notifications always come from the same email - no worrying about deciding which ones are spam and which are the real deal. The surveys can be long, but they allow you to step away from the computer without closing you out of the survey. Just make sure you come back before you've been gone for two hours, and don't close your browser window or you won't be able to take the survey again.

Now for the bad stuff: Happily enough, most of the "cons" of this website are due to my own computer issues, but it's still kind of a bummer. There are some surveys that I can't get to load when I use Google Chrome, but they will load when I use Internet Explorer for some reason. Unfortunately that means that half the time the survey thinks I've started, and I can't restart on a different browser. That leads to me losing points and surveys. The other problem is that some of the surveys are "bugged" and when I go to the Help page, the Help page is also bugged! I'm thinking that a big chunk of that is due to the fact that the website was recently redone, and they are still working out the kinks. A simple email to the site's moderator can go a long way in fixing any problems though, so I don't foresee this being a permanent issue.

Overall, I've been very pleased with using the website, and the surveys have been interesting, albeit a bit repetitive. Make sure to be honest with your answers, even if you think that answering a certain way will get you disqualified from a survey. And don't exaggerate! If you like to critique movies with your friends, don't say that you have a job in "market research". And if you make $15k a year, don't say that you make $50k a year! If you end up getting approved for a survey based on your falsified answers, you are going to have a difficult time answering the rest of the survey (since it won't actually pertain to you).

I like this site, it makes me feel in the loop. Now when I hear someone complain about a statistic and say "How'd they come up with that, they sure didn't ask me!" I can pipe up and say that it's because they asked me instead! ;)

46 comments:

  1. Thanks for the info, unfortunately there are so many "make money online" scams so it's hard to know which sites are legit.

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    1. You're telling me! As a blogger I rifle through about fifty "get-this-for-free" things a day, and rarely do I see the "free" thing appear. More often than not I end up getting junk emails and a lot of requests from the Prince of Nigeria ;)

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  2. Hi! Can you tell how did your registering at MySurvey.com increase the amount of your postal mail? You know, I want to try this site, but I'm afraid that I will get much more postal mails. Just don't want "to sink in a flood" of ads and so on.
    Can you advise?
    Thank you!

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    1. As far as I can tell, I never got anymore mail than I used to. I don't get extra emails from them either, just notices whenever there is a survey I can complete and the emails that tell me that I redeemed some reward points. Overall, they are probably the best survey site I've worked with. They don't pay as much as a few of the other ones, but they have a much higher frequency of surveys I am eligible for, which means I get a higher payout than the sites with better paying surveys. If I wanted to, I could be making a lot more money from them honestly, but I don't have the amount of time that I would like to sit and fill out surveys. Hope that helps!

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    2. Thank you! Your remarks really help me. Just was worried when I've read from MySurvey.com page the following:" We use postal service addresses to mail free gifts offered to panel members, prizes to sweepstakes winners, products to test, and cash or merchandise that you redeem with your Reward Points. Products to test, cash prizes and cash redemption may be mailed directly to panel members by the MySurvey.com"
      That's why I wondered about the increasing of hard(post) mails.
      Thank you for helping me out with that issue!
      Good luck!

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    3. Glad I could help! Good luck to you as well :)

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    4. First of all, let me say thank you for posting your review. Second, my question is this: do you feel that most of the pay outs are in the form of gift cards from retailers, or do you really get pay outs in the form of "money" through like PayPal, or like a Visa Gift Card? I'm looking to use this site to generate some extra cash for funding some pro music gear over a period of months. If possible.... So event though getting something like a Target or Walmart gift card is really nice, I do have an immediate goal that can only be met with money.

      Thank You again!

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    5. Actually they let you choose how you want the money! You can get your money through PayPal in just a few days after redemption (they use a third party called 'Perks' to put the money through and keep track of the redeeming, thus the wait period), and I have never had any trouble getting my money after I redeem for it. It is quite easy to earn actual cash through this company from what I have experienced! Hope that helps :)

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  3. you know, I recently signed up and it seems that most surveys don't give you reward points and instead enter you for sweepstakes if you don't take up all 30 minutes or so to complete their surveys... and i'm talking about 10 question surveys that take no more than 10 minutes tops and that is really dragging out the time (like taking two minutes to answer if I am male or female)... any suggestions or have you come across this? thanks

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    1. Basically the short section that they ask at the beginning of most surveys is full of qualifier questions to see if you are eligible to take the survey. For example, you wouldn't want to take a survey that is aimed at asking medical community workers how things have changed in their hospital in the past year if you are employed in some other sector. They ask questions to find out what you do, and if their survey doesn't match up, they thank you for your time but still give you the raffle-points (which are worth a good chunk of cash if you win). All survey sites have qualifying questions at the beginning to make sure that you will be able to appropriately answer the survey. For the best chance possible at receiving surveys that apply to you in the first place, make sure that your profile is very accurately and completely filled out, and just keep at it. If you aren't satisfied with the amount of surveys you are getting that actually qualify you on a single site, try applying for a couple of other survey sites to flesh out your survey-taking experience. Two other sites I like are Socratic (which pays well but rarely sends surveys) and e-Rewards (pay is moderate and the survey amount is moderate).

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  4. Warning: Don’t be cheated by www.mysurvey.com.sg
    For those who are looking for a way to make some money online by doing online survey, please be warned that you should avoid joining the www.mysurvey.com.sg, . which is not a Singapore-based company. The company claim that they will reward you with points which can be used to redeem:

    a. a gift voucher such as vouchers of FairPrice, Popular; Takashimaya or Capitaland ;
    b. merchandise.
    However, after you have accumulated enough points and made a redemption, they would say that they will need eight weeks to send the vouchers to you because of large volume. But the truth is, they will never send you the vouchers and they will ignore all your email therafter. They will also stop sending you new survey. In short, they will try to avoid you, hoping that you willl not chase them for the vouchers. In short, they will cheat you.
    For those comteplating doing online paid survey, please note that www.mysurvey.com.sg is a scam that is out there to cheat you.

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    1. I have no experience with the Singapore version of the site that you are referring to, however when I search that particular site to see if it is a scam or not, it isn't coming back with links that would show that it is. As far as the company not being a Singapore-based company, that is correct. MySurvey is an international survey-taking company that encompasses several different countries, and they end their site links with the different country codes to differentiate. Because there is a serious lack of complaints (from what I can see) relating to this company, and because they are highly rated by SurveyPolice, I would call their main headquarters and speak to someone there.

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    2. Here is a link that will take you to the comment form of their corporate location: http://www.lightspeedresearch.com/contact-us/. Also, it is good to note Lightspeed is a BBB accredited business here in the US with an A+ rating. They have been in business since the 1940's, and have been BBB accredited since 1972. I'm sure if you speak with someone at the corporate location they will be able to handle your complaint. Also, I'm not sure if you are able to access and use the BBB system from where you are, but here is the link to file a complaint with them if you want the issue resolved with the help of the BBB's mediation: http://www.bbb.org/toledo/business-reviews/market-research-and-analysis/lightspeed-research-in-northwood-oh-5098#

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    3. Yes, I agree with you (anonymous). For all those who are in Singapore, please do not join www.mysurvey.com.sg. They do not send you the gift voucher neither do they reply e-mails that you have sent. No matter how many e-mails you send them, they will not reply.

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  5. Thank you for all your information. About how much time do you spend filling out the surveys and how much money can you make? Can you make a living off of these programs?

    Comment originally posted by Anonymous on April 4, 2014 at 12:37 AM.
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    1. I wouldn't say that you could make a true living off of it, but if you just need to supplement your income, this is an easy way to do so. My best advice for making as much money as possible is to sign up for several different survey programs, and keep your email notifications turned on at all times. If you take each survey as it pops into your inbox, you will stay very busy, but you will also make the most money out of it. With my time schedule, I am only able to make about $200 a month, and I belong to 3 or 4 pretty solid survey groups. If I had more time, I could probably make closer to $500 per month, and I'd need to sign up for a few more companies.

      Comment originally posted by Alicia Figueroa on April 4, 2014 at 12:56 PM.
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  6. Hello Alicia: I was just wondering - what are the steps you followed for signing up with different survey groups (to receive these e-mail notifications of taking a survey)? Best wishes, and glad to hear there are ways to make some additional money without dealing with scams.

    Thanks,
    David

    Comment originally posted by David Champoux on April 10, 2014 at 8:58 PM.
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    1. Hi David, usually there is an option in your preferences and/or account information that updates how often you receive communications from the company. I always mark that I want to receive all communications. I've never gotten a communique from a survey company that wasn't about a survey, so you don't have to worry about spam. To make sure I get the survey notices as soon as possible, I have my phone set to make a buzzing sound whenever I get new email - that way I'm always one of the first to see and complete the survey. After you get the hang of it, survey-taking is a really simple way of making extra money.

      Comment originally posted by Alicia Figueroa on April 11, 2014 at 9:58 PM.
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  7. SCAMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMM

    Comment originally posted by Anonymouson April 23, 2014 at 4:34 AM.
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    1. 1. I'm a very reputable blogger and have never, and I mean NEVER written something dishonest on my blog. Everything you see is the truth based off of my own experience.

      2. If you have a problem with this company, don't take it out on my blog by posting a one-word snarky comment about your opinion of it all.

      3. If you've got something to back-up your random one-word snarky comment, maybe you should write something about that instead so that people will take you seriously.

      4. If you really well and truly have a complaint, you should probably take it up with the BBB since Lightspeed Research (the company that owns MySurvey.com) has an A+ rating with the BBB - that means that they handle all complaints in a fashion that is satisfactory to the highest customer service standards in the US.

      Bottom line: Don't come trolling around my blog on a post that I've written to actually try to help people and act as if I'm part of some scammy scheme to get people to... what? To take surveys? Oh, yes. You've got me. That's my ultimate goal in writing this entire blog. Please don't be ridiculous.

      If you have something real to contribute, do so, but if not,
      GOOOOOOOOOOOOAWWWWWWWWWWWAAAAAAAAAAAAAAAAAYYYYYYYYYYYYYYYYYYYYYYYY.

      Comment originally posted by Alicia Figueroa on April 23, 2014 at 4:14 PM.
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  8. Sra Alicia Do you know if it would be possible for somebody that does not know English well to do theses surveys? .Or to do it in Spanish. Thanks in advance Alicia.

    Comment originally posted by Anonymous on April 23, 2014 at 8:37 AM.
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    1. I believe they ask you in the very beginning of the sign-up whether you prefer to take your surveys in English or Spanish. I would try signing up and checking.

      Comment originally posted by Alicia Figueroa on April 23, 2014 at 4:07 PM.
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    2. Siento que mi español no es el mejor. He decidido escribir esto en su idioma. Cuando se empieza la composición, se plantea una pregunta para descubrir qué idioma prefiere. Las encuestas deben aparecer en el idioma que usted elija.

      Comment originally posted by Alicia Figueroa on April 23, 2014 at 4:17 PM.
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    3. Thank you very much Sra Alicia I appreciate your time.

      Comment originally posted by Anonymous on April 24, 2014 at 10:01 AM.
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  9. Hello Alicia. Thanks for all the information. Can you please tell us how much time you invest for a $200 a month return?

    Comment originally posted by Anonymous on May 4, 2014 at 7:54 PM.
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    1. It's actually rather tricky to pinpoint an exact amount of hours that must be put into survey-taking to get results since it depends more on how many surveys you qualify for in a given time-period. As it stands right now, I devote a minimum of an hour Monday-Friday to taking surveys among 5 different research groups, only 3 of which I would consider truly beneficial to be a part of. The other two I am thinking of dropping since I don't seem to get much of a return on them. I also belong to two other survey groups which are VERY reliable in the fact that I am paid each time I work with them, but I don't receive many emails from them. Some months this system pays off very well for me, both in products received to test AND in cash value. Other months it seems as though I don't qualify for the majority of the surveys that I take. All in all, I'd say anywhere from 25-30 hours per month is my total time investment. I plan to rewrite this post soon to outline in more detail how quickly I can get money from this survey company, as well as include posts on a few others which have been great to be a part of. I suppose I'll write about those companies that aren't so great to be a part of too, since I've found them to mostly be a big waste of time and it would be nice to warn people away from them! Hope this helps!

      Comment originally posted by Alicia Figueroa on May 5, 2014 at 1:20 PM.
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    2. Hello Alicia, Which are the other survey companies you are talking about? Just for researching purposes XD. Thanks in advance!

      Comment originally posted by Carlos Gil García on May 7, 2014 at 4:59 PM.
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    3. Hi Carlos! Right now the ones that I find most beneficial are Opinion Outpost, MySurvey, PineCone Research and PaidViewpoint. Another good one is e-Rewards, but when redeeming my rewards I notice that there is no monetary option and the ratio of getting an Amazon giftcard is about 3 reward dollars to 1 Amazon dollar. So if I want to redeem my points for a $25 giftcard I need to actually have closer to three times that in my e-Rewards account. One that I am thinking of dropping is GlobalResearchMarket. I did drop them before but I am trying them out again just for testing-purposes. In my experience, I don't qualify for the majority of the surveys and they offer very little point value.

      Comment originally posted by Alicia Figueroa on May 8, 2014 at 12:57 AM.
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  10. How many points do you have to earn to start getting paid or do they just pay you automatically for each survey? I am a college student just looking for a little extra cash and I saw that you said in a previous comment that they let you pick how you want to be rewarded/paid, and that you bring in about 200$ a month from this. I am a little curious and would like some questions answered. Thanx for your review btw!

    Comment originally posted by Anonymous on May 10, 2014 at 3:33 PM.
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    1. Most of them give you the points instantly. When you accrue a specific amount of points, you can then go into their rewards catalog and order whatever it is you want to redeem your points for. All the rewards sites have a different array of rewards though, so you can't expect to get PayPal everytime. Depending on what reward you pick it could take a few days to get to you (or maybe even a week if you order a product) but I've never waited long. I should note that my experience has all been US-based, and I've heard varying reports about taking surveys outside of the US. It's important to note that this is the kind of income that is best earned if you have an hour to spare here or there, or you can do it while doing something else (watching TV, watching kids, waiting for something to cook in the oven, etc). I stay at home as a full-time writer, which means I don't always have work, so this kind of thing fits in perfectly to my downtime. If this is something you think you would benefit from, I say go for it - just don't be discouraged if you don't qualify for any of the surveys at first. Sometimes I only qualify for 1 out of every 10 I take, and sometimes I qualify for 10 out of 10! It's all a matter of what surveys they have at the time. I hope this helps & good luck :D

      Comment originally posted by Alicia Figueroa on May 12, 2014 at 1:22 PM.
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  11. Hi Alicia, very informative. I'm at the beginnings of researching methods of "extra income" from home, my being disabled. I can't stay in one position too long but the sounds of returning to a survey is reassuring. I also may not sleep for days so that's why I was thinking anything legit on line. With all the scams out there I am nervous about blindly getting involved and it's good to read another person's experience. Any thoughts on other income means for folks besides the survey sites? Thanks again...

    Comment originally posted by Anonymous on May 12, 2014 at 4:02 PM.
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    1. Sorry to take so long in answering, I've been having migraines on and off for the past month or so! As far as extra income, I haven't really found any solid way of making extra money from home (other than surveys) unless it is linked to an actual profession. For instance, many social media managers can make money off of their social media accounts, but this requires them to have a large number of followers to begin with - bloggers, authors, actors, etc. - these are the type of people that usually have a high enough following to make it lucrative. Even with my follower count (which is currently somewhere between 12k & 13k over all my medias) isn't enough that I can make a living off of social media. I might try to make a work-at-home category sometime in the future since I know that this is a growing interest, but right now I haven't had much luck with any of the ones I've tried.

      Comment originally posted by Alicia Figueroa on May 20, 2014 at 4:31 PM.
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    2. Hi Alicia. Thanks for this info. What about taxes? Do you pay them and how does that all work? p.s. just noticed your post about your migraines - sorry to hear - those are rough! Thanks.

      Comment originally posted by Anonymous on May 25, 2014 at 9:39 PM.
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    3. As for me personally, yes I do include these earnings when I file taxes. I'm not sure what the limit is before you have to begin claiming it as a type of income, but I do know that some survey sites will ask for your tax ID number so that they can report it on their end. Other companies assume that you won't pay taxes on it and pay the taxes outright, which means that they are paying you less so that they can cover your taxes. A good rule of thumb is to check with each company individually if you have worries about fulfilling a tax obligation. Because I created a company for my blog, I just roll any survey earnings into my end-of-year corporation report. I didn't make enough to pay out any taxes of course, but it was very convenient for me to do it this way since I have to file it for my blog no matter what anyhow!

      Comment originally posted by Alicia Figueroa on May 26, 2014 at 1:26 PM.
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  12. hi i was wondering do i have to put a real phone number and real address to get paid from these sites? i dont mind spam email but i dont want anything mailed to me directly.

    Comment originally posted by chris hoboken on June 5, 2014 at 10:27 AM.
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    1. I haven't actually tried to put in a different address, but I've also never received anything at my house from this particular survey company. I don't see why it would change anything if the address was wrong, but you never know. On the other hand, I HAVE received products to test out from other survey companies, which made it totally worthwhile to put in my real address. You could always just put in your neighbor's address (if you are chummy enough for them to know your name) and then it will look like an accident that the package was delivered to the wrong house.

      Comment originally posted by Alicia Figueroa on June 5, 2014 at 12:25 PM.
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  13. I find your blog interesting and helpful. considering staying at home, retiring, -mostly due to health issues, and would greatly appreciate some extra income. at home surveys are everywhere and just didn't know which were for real. may try the ones u recommend. Again appreciate you offering assistance to others.

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    1. Thank you! I appreciate the kind words, I always wonder what kind of impact I'm making here :) I wish you the best of luck in any of the survey sites you try, feel free to come back here and share your experiences. And have a very happy retirement!

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  14. I joined MySurvey this month, and as soon as I hit about $20 of PayPal, there were suddenly no more surveys for me to answer. I had been having around three surveys to try a day, and I have had none in the past week. I am now suddenly suspicious, especially as their contact form is perpetually down.

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    1. Also, as a member of the under $10,000 a year income bracket (husband and I are both disabled but I can't seem to get SSI) a lot of surveys seem to automatically terminate when I list that as my income. I'm lucky to get $10 a year off of Opinion Outpost.

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    2. I'm very sorry to hear that! I can't say I know much about how the survey companies work with that section of the income bracket (although I'm just barely above that myself, haha), but I do know that most companies need to hear responses from every sector. I usually try to set email alerts so that I hear about surveys as soon as they happen. I have a feeling that is the only way that I even get them half the time!

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  15. I havent gotten a survey in two weeks and no reply to emails. They took their phone number off the site. Must be having a lot of issues

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    1. I will have to check that out. I haven't been on MySurvey (or any survey sites) recently because my family has had a lot going on over the summer. Perhaps when I get some more time I will redo this review to make it into something more current.

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  16. Alicia
    Thanks for your diligence in posting so much about mysurvey.com. You might try unsubscribing before posting anymore.
    I'm just saying..... way way less than best practices vs. all competitors or any website worth it's salt, for that matter.

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    1. I apologize, but I don't exactly understand your comment. What should I unsubscribe from? I can't tell if you are being sarcastic or not, lol! Again, I apologize, I just honestly don't understand what you are trying to tell me. I haven't been on this survey site recently (or any of them) because of summer issues and a grandparent that is very sick. I will try to redo this review eventually, but at the moment I just haven't had the chance.

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  17. Alicia, thank you for all the info! I'm a retired Chemistry teacher and have been checking out ways to make a little extra money. Since I don't really want to tutor or sub, I'm somewhat limited. It needs to be stress free because I get migraine headaches. Have you ever tried any online jury verdict sites?

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